Return and Refund Policy

Goskippro Website: https://goskipproin.shop Contact: support@goskipproin.shop Effective Date: August 28, 2026 Last Updated: August 28, 2026

We want you to be happy with your GoSkip Pro. This Return and Refund Policy explains how returns, exchanges, and refunds work for orders placed on goskipproin.shop.

1. Return Window

You may request a return or exchange within 7 days of the delivery date. After this period, we are unable to offer a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must be:

• Unused, unworn, and in the same condition that you received it
• In its original packaging, with all accessories and included materials
• Accompanied by proof of purchase (order number or confirmation email)

The following are not eligible for return:

• Items showing signs of use beyond inspection
• Items damaged due to misuse or normal wear and tear
• Items returned without original packaging, where packaging affects resale condition

3. Damaged or Defective Items

If your GoSkip Pro arrives damaged or defective:

• Contact us within 48 hours of delivery at support@goskipproin.shop
• Include your order number and photos/videos of the damaged item and packaging
• We will arrange a free replacement or full refund, at your choice, once the issue is verified

4. How to Start a Return

To start a return:

1. Email support@goskipproin.shop with your order number and reason for return
2. We will review your request and, if approved, provide instructions for returning the item
3. Ship the item back to the address we provide (customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect)

Please do not send items back without contacting us first — unsolicited returns may not be accepted.

5. Refunds

• Once we receive and inspect your returned item, we will notify you by email of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 7–10 business days.
• Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
• Original shipping charges are non-refundable, except where the return is due to our error (damaged, defective, or incorrect item).

6. Exchanges

If you'd like to exchange your item for a different variant (where available), contact us at support@goskipproin.shop. Exchanges follow the same eligibility rules as returns and are subject to product availability.

7. Cancellations

• Orders can be cancelled free of charge before they are dispatched. Contact us as soon as possible at support@goskipproin.shop with your order number.
• Once an order has shipped, it cannot be cancelled, but you may request a return once it's delivered, following the process above.

8. Late or Missing Refunds

If you haven't received a refund within the expected timeframe:

1. Check your bank account or payment provider again
2. Contact your bank or credit card company, as processing times can vary
3. If you've done this and still have not received your refund, contact us at support@goskipproin.shop

9. Contact Us

If you have any questions about returns or refunds, please reach out to:

Goskippro Email: support@goskipproin.shop Website: https://goskipproin.shop